Terms of service

1. Overview

This website is operated by Perform by Process. By accessing our website and/or purchasing our products, you agree to be bound by these Terms of Service. 

If you do not agree to these Terms, you must not use our website or purchase our products.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You have permission from a parent or guardian

3. Products & Information Disclaimer

Our products, including pre-workout supplements, are intended for general fitness and wellbeing purposes only and are not medical products. They are not intended to diagnose, treat, cure, or prevent any disease.

You should consult a qualified healthcare professional before use if you are pregnant, breastfeeding, have a medical condition, or are taking medication.

You agree to follow all usage instructions and warnings provided on product packaging. Individual responses to supplements may vary.

4. Orders & Payments

All prices are listed in AUD and include GST unless otherwise stated.

We reserve the right to refuse or cancel any order at our discretion, including where there are errors in pricing, stock availability issues, or suspected fraudulent activity.

If payment has been processed for a cancelled order, a full refund will be issued.

5. Shipping & Delivery

Delivery timeframes are estimates only and may vary.

We are not liable for delays caused by third-party carriers. Risk in the goods passes to you upon delivery.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms.

We comply with the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law.

7. Acceptable Use

You agree not to:

  • Use our website for any unlawful purpose

  • Interfere with or disrupt website functionality

  • Attempt to gain unauthorised access to our systems

8. Intellectual Property

All content on this website, including logos, branding, text, and images, is owned by or licensed to Perform by Process and is protected by intellectual property laws.

You must not reproduce, distribute, or exploit any content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Perform by Process is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Our liability is limited to the replacement of goods or the cost of replacing the goods.

Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law.

10. Product Use & Assumption of Risk

By purchasing and using our products, you acknowledge that:

  • You are responsible for ensuring the product is suitable for your personal circumstances

  • You use the product at your own risk

  • You will follow all recommended serving sizes and warnings

11. Indemnity

You agree to indemnify and hold Perform by Process harmless from any claims, damages, or expenses arising from your misuse of our products or your breach of these Terms.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updated Terms will be published on this page.

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

15. Contact

Perform by Process

Email: alex@processpowerliftingclub.com